1. A team that feels valued always adds value back into your business. You can’t build a loyal customer base without first building a loyal team base.
2. Nurture your team and customers or watch them grow with your competitors. If you are not serving them well, your competitors will serve them better.
3. Trust is built with consistency. If your team can’t rely on you, then your business can’t rely on your team.
4. The energy you invest in training your team is the strength they will use to carry your business forward.
5. Every team member or customer’s conversation is a seed of opportunity; listen carefully, and you will know exactly where to water.
6. If you ignore your customers and teams voices, the market will silence your business voice. So, if you are not ready to listen to them, be prepared to face their silence.
7. Empower your team, and they will empower your business in the eyes of every customer. Neglect your team’s growth, and your business will stagnate.
8. Every team member who leaves your company takes a piece of your reputation with them. Please make it a positive souvenir.
9. Your business mirrors how you treat your team. A well-treated team translates to well-served and satisfied customers.
10. The road to business failure is paved with neglected feedback, which are your earliest warning signs. Try and listen to feedback. Feedback are special gift for your business.
I am the Billionaire Mechanic, reminding you that the strength of your team and the loyalty of your customers are the true measures of your business success.